Shipping Enquiry

✦ Please ensure that your address is provided correct [ including unit number and postal code ]

Tracking Number

✦ Tracking numbers will be provided after dispatch. Please allow up to 2 working days for SingPost to collect and scan your parcel, followed by 1–2 working days for delivery.
↳ If tracking shows "Item status not found", SingPost has yet to process your parcel.

Delivery Period

✦ Local delivery: 3–5 working days
✦ International delivery: 7 days - 1 month
↳ Delivery times depend on SingPost, we are not responsible for delays.

Local Mailing Option [ In Singapore ]

✦ Tracked Mail [ via Singpost ] SGD $2.50
↳ Tracking number will be provided via email upon dispatch.

International Mailing Option [ Via Singpost ]

✦ Registered Airmail
↳ Ranging from SGD $5 - SGD $22 [ Subjected to Zones ]
↳ Tracking Link will be provided via email after parcel has been mailed out. Do allow up to 1 working day after dispatch email has been sent for the tracking link to reflect an accurate parcel status.

All purchases made are final. Returns and Exchanges will be subjected to our discretion wherever possible.

At the moment, we do not ship to the United States & Russia. We apologize for any inconvenience caused and appreciate your understanding.

Payment Methods

- Credit / Debit Cards
- PAYPAL
- Paynow / Paylah

- Do drop us a DM on Instagram or Telegram
@kibi.boxbox for assistance.